As the new-quality productivity continues to evolve and advance, the study of logistics efficiency levels and their underlying factors in Beijing-Tianjin-Hebei region has emerged as a pivotal researching area. Accordingly, this article, from the perspective of new-quality productivity, selects the regional panel data from 2011 to 2022, and employs the DEA-BCC model and the Malmquist index model to analyze the logistics efficiency of Beijing-Tianjin-Hebei region from both static and dynamic perspective. Meanwhile, the Tobit model is also used to explore the factors influencing logistics efficiency of this region. The results indicate that the development level of logistics efficiency is uneven, but the overall efficiency is relatively high. From a dynamic perspective, the logistics efficiency shows a fluctuating upward trend, but it has not reached an effective level overall. Further Tobit regression analysis reveals that government support and industrial structure have the most significant impact on logistics efficiency. Finally, based on results analysis, this paper formulates some tailored countermeasures and recommendations, aiming to serve the high-quality development of the logistics sector in Beijing-Tianjin-Hebei region.