数字经济背景下直播电商中消费者持续购买意愿的影响机制研究
CSTR:
作者:
作者单位:

作者简介:

通讯作者:

中图分类号:

F724.6

基金项目:

河北省社会科学基金项目(编号:HB22GL038)


Research on the Influence Mechanism of Consumers’ Continuous Purchase Intention in Live-Streaming E-Commerce Under the Background of Digital Economy
Author:
Affiliation:

Fund Project:

  • 摘要
  • |
  • 图/表
  • |
  • 访问统计
  • |
  • 参考文献
  • |
  • 相似文献
  • |
  • 引证文献
  • |
  • 资源附件
  • |
  • 文章评论
    摘要:

    近年来,数字化业态的兴起为直播电商与实体企业深度融合注入活力。文章基于顾客黏性视角,在社会临场感的基础上融合空间临场感,构建结构方程模型,运用问卷调查法,实证探究直播电商中消费者持续购买意愿影响机制。研究发现:主播信息源三个特质正向影响社会临场感,同时社会临场感对顾客黏性起极其显著正向影响、对持续购买意愿起显著正向影响;较高空间临场感和较低空间临场感在顾客黏性和持续购买意愿之间分别起显著和极其显著正向调节作用;顾客黏性在社会临场感和持续购买意愿之间起极其显著中介作用。文章提出建议:企业精心打造主播信息源特质以加强社会临场感,数字赋能空间临场感,临场感与顾客黏性协同发力等,以助推企业现代化转型,激发消费潜力。

    Abstract:

    In recent years, the rise of digital business forms has injected vitality into the deep integration of live streaming e-commerce and physical enterprises. Based on the perspective of customer stickiness, the spatial sense of presence is integrated on the basis of the social sense of presence, the structural equation model is constructed, and the questionnaire survey method is used to empirically explore the influence mechanism of consumers’ continuous purchase intention in live streaming e-commerce. It is found that the three characteristics of anchor information source positively influence the customers’ social sense of presence; social sense of presence has an extremely positive impact on customer stickiness and a significant positive influence on customers’ continuous purchase intention. It is also observed that high-level and low-level spatial sense of presence play a significant and an extremely significant positive moderating role respectively between customer stickiness and continuous purchase intention. Simultaneously, customer stickiness plays an extremely significant mediating role between social sense of presence and continuous purchase intention. Accordingly this paper puts forward that enterprises should carefully cultivate the characteristics of the anchor information source to strengthen social sense of presence, empower spatial sense of presence through digital means, and make the sense of presence and customer stickiness work together, so as to boost the modern transformation of enterprises and stimulate consumption potential.

    参考文献
    相似文献
    引证文献
引用本文

成海燕,孙婷昊.数字经济背景下直播电商中消费者持续购买意愿的影响机制研究[J].河北工程大学学报社会科学版,2025,42(1):19-27

复制
分享
文章指标
  • 点击次数:
  • 下载次数:
  • HTML阅读次数:
  • 引用次数:
历史
  • 收稿日期:2024-09-15
  • 最后修改日期:
  • 录用日期:
  • 在线发布日期: 2025-05-07
  • 出版日期:
文章二维码