销售人员社会资本及对销售绩效影响机制研究
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F270

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河北省社科基金项目(编号:HB23ZT024);河北省社会科学发展研究课题(编号:20230203049)


Research on Social Capital of Salespersons and Its Influence Mechanism on Sales Performance
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    摘要:

    文章从全新角度解构了社会资本维度体系,构建了一个有调节的中介模型,研究了销售创造力的中介作用及自我效能感的调节作用。研究显示:社会资本对销售绩效具有显著的正向作用;销售创造力在模型中起到中介传递作用;社会资本对销售绩效的直接驱动作用及销售创造力在二者关系中的中介作用均会受到自我效能感的调节。研究结果有利于从自我效能感视角理解社会资本与销售绩效的关系,有助于解释销售人员社会资本对销售绩效的影响机制。

    Abstract:

    This paper deconstructs the dimension system of social capital from a new perspective, constructs a regulated intermediary model, and studies the intermediary role of sales creativity and the regulatory role of self-efficacy. The research shows that: social capital has a significant positive effect on sales performance; sales creativity plays an intermediary role in the model; the direct driving effect of social capital on sales performance and the intermediary effect of sales creativity in the relationship between them will be regulated by self-efficacy. The research results are helpful to understand the relationship between social capital and sales performance from the perspective of self-efficacy, and help to explain the influence mechanism of salesperson’s social capital on sales performance.

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马利华,刘乐乐,颜会哲.销售人员社会资本及对销售绩效影响机制研究[J].河北工程大学学报社会科学版,2025,42(1):47-53

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  • 收稿日期:2024-11-20
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  • 在线发布日期: 2025-05-07
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